PRIVACY POLICY

Privacy Policy for Dovetail Nannies

Last Updated: 01/10/24

At Dovetail Nannies, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, address, contact information, and date of birth.

  • Employment Information: Work history, qualifications, and references for nannies.

  • Background Checks: Information obtained from background checks and criminal record checks.

  • Payment Information: Financial information for processing payments.

  • Communication Records: Correspondence with clients and nannies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To match families with suitable nannies.

  • To verify the qualifications and backgrounds of nannies.

  • To manage our relationships with clients and nannies.

  • To process payments and invoices.

  • To communicate important information regarding our services.

  • To comply with legal obligations and regulatory requirements.

3. Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

  • Consent: Where you have given consent for us to process your information.

  • Contractual Necessity: To fulfill a contract with you or to take steps at your request prior to entering into a contract.

  • Legal Obligation: To comply with applicable laws.

  • Legitimate Interests: To conduct our business in a way that you would reasonably expect.

4. Data Sharing

We may share your personal information with:

  • Nannies: For the purpose of matching with families.

  • Third-Party Service Providers: Such as payment processors or background check services, who assist us in providing our services.

  • Regulatory Authorities: Where required by law or to protect our rights.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorized access, loss, or damage. We regularly review our security procedures to ensure your data is safe.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of any inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data under certain conditions.

  • Right to Restrict Processing: Request to limit how we use your data.

  • Right to Data Portability: Request to receive your personal data in a structured, commonly used format.

  • Right to Object: Object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

Data Policy for Dovetail Nannies

Last Updated: 01/10/24

At Dovetail Nannies, we are dedicated to ensuring the integrity, confidentiality, and security of the personal data we handle. This policy outlines our commitment to data protection and describes how we manage personal data in accordance with the UK General Data Protection Regulation (GDPR) and other relevant legislation.

1. Purpose of Data Collection

We collect personal data to provide effective nanny placement services, ensuring that families are matched with suitable nannies. The data we collect helps us:

  • Assess qualifications and suitability of nannies.

  • Facilitate communication between families and nannies.

  • Process payments and manage contracts.

  • Comply with legal and regulatory obligations.

2. Types of Data Collected

We may collect the following types of personal data:

  • Client Data: Name, address, contact information, family details.

  • Nanny Data: Name, address, contact information, qualifications, work history, references, and background check results.

  • Financial Data: Payment information for processing transactions.

  • Communication Data: Records of interactions with clients and nannies.

3. Legal Basis for Processing Data

We process personal data based on the following legal grounds:

  • Consent: When you provide consent for us to process your information.

  • Contractual Necessity: To fulfill a contract with you or take steps at your request prior to entering a contract.

  • Legal Obligation: To comply with laws and regulations.

  • Legitimate Interests: To further our legitimate interests in operating our business, provided your rights do not override those interests.

4. Data Sharing and Disclosure

We may share personal data with:

  • Nannies: To facilitate placement and communication.

  • Service Providers: Third-party vendors assisting with payment processing, background checks, or other services.

  • Regulatory Authorities: When required by law or to protect rights and safety.

5. Data Security

We employ a variety of security measures to protect personal data, including:

  • Access controls to limit data access to authorized personnel.

  • Encryption of sensitive data during transmission.

  • Regular audits and assessments of our security practices.

6. Data Retention

We will retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. We regularly review data to ensure compliance with our retention policy.

7. Data Subject Rights

You have the following rights concerning your personal data:

  • Right to Access: You can request copies of your personal data.

  • Right to Rectification: You can request correction of inaccurate or incomplete data.

  • Right to Erasure: You can request deletion of your personal data in certain circumstances.

  • Right to Restrict Processing: You can request that we limit the processing of your data.

  • Right to Data Portability: You can request your personal data in a structured format.

  • Right to Object: You can object to the processing of your personal data in specific situations.

To exercise these rights, please contact us using the details below.

8. Changes to This Data Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via our website.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Dovetail Nannes
hello@dovetailnannies.com
07933 546441